If you wish to notify us of critical illness, permanent/total disability or death of an insured person, please follow the below steps:
- Notifications are submitted by the Claim Notification Form -available at our branch offices and on the website-
- Policy number, date of event, type of claim(s) and diagnosis must be indicated in the Claim Notification Form.
All information required in the Claimant’s Statement must be answered and signed by the Claimant.
- Claim Submission at Allianz
Visit the nearest Customer Service Centre.
If you need further assistance please contact our customer service professionals to guide you in the process of submitting new claims and addressing claim related queries workdays from 8:00 am to 4:00 pm via the Claims Hotline number: 19909