We are aware that motor accidents might occur at any time; therefore we aim at getting our policyholders back on the road as quickly as possible and with minimum fuss. We take a proactive approach in managing claims to ensure a prompt response and an immediate solution.
To submit a claim, follow the below procedures:
- Notifications may be submitted by the Claim Notification Form or any other written form.
- Policy number, date of event, type of claim(s) and diagnosis must be indicated in the Claim Notification Form.
Claim Forms are available at our branch offices and on the website.
All information required in the Claimant’s Statement must be answered and signed by the Claimant.
- Claim Submission at Allianz
You can choose from two convenient methods of notification, by e-mail or hand delivered at any of our branches. Please refer to the Company Directory for all relevant contact details.
Motor claims can also be reported 24/7 via our dedicated mail-box: Motor.Claims@allianz.com.eg
Our customer service professionals are available to assist you in submitting new claims and addressing claim related queries workdays from 8:00 am to 4:00 pm via the Claims Hotline number: 19909.