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Apply now to Customer Service Representative - Universal Desk

Job Responsibilities:

  • Handles all walk in customers from all the distribution channels , issues payment, investment and tax letters requested by customers and assists them with the settlement of due premiums.
  • Supports and finalizes all the simple requests of life policies on the same day.
  • Provides any service for any customer's query, requests and complaints following process and agreed SLA.
  • Collects and receives notifications and follow procedures till finalization.
  • Issues P&C products as per agreed criteria’s and renew policies within authority limits.
  • Replies to all kind of complaints or requests if required.
  • Follows up on all client requests to guarantee prompt and regular feedback as required.


  • 0-2 Years of experience.
  • Experience in customer service is an asset.
  • University degree.

If you are interested in the above mentioned vacancy, please apply now, using the link below, with your resume attached

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