Seek medical advice immediately in case of an emergency by contacting NEXtCARE 24 Hour Claims Centre, our selected Third Party Administrator and member of the Allianz Group chosen for the provision of claims administration.
When you call, have your Medical ID Card ready in order to be provided with the most efficient service possible.
NextCare doctors and qualified medical advisors are available 24 hours a day, 7 days a week offering you professional guidance and confidential assistance.
If you choose to visit a non-network licensed medical facility within your geographical scope as per your benefit schedule, you will be required to pay the bill and file a reimbursement claim for eligible expenses. Please ensure that you follow the mandatory requirements: