Job Responsibilities:

• Handle customer requests by handling inquiries received through business communication channels such as Outlook and the Opus system to ensure efficient and accurate responses to Health Corporate clients.
• Process policy endorsements by verifying request details, updating relevant systems, and issuing premium invoices to ensure accurate policy adjustments and financial records.
• Issue client letters by preparing official documents related to policy services administration to maintain clear and professional communication with stakeholders.
• Assist the sales force, brokers, and Allianz branches by providing accurate information and updates on Health Insurance applications to facilitate seamless business operations and client satisfaction.
• Handle renewal and new business requests by coordinating operational processes and ensuring compliance with policy terms to support smooth policy issuance and continuity.
• Maintain a well-organized and complete archive of valid Health Corporate policies by following established guidelines and document management practices to support accessibility and compliance.
• Follow all relevant department policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Follow and implement the day-to-day operations related to own job to ensure continuity of work within required SLA.
• Comply with all relevant regulations and internal Allianz policies and code of conduct to maintain Allianz’s sound legal position and mitigate any potential risk.

Required Qualifications:

• Bachelor’s degree in Business Administration, or a related field.
• 1 - 3 years of experience in the insurance field.