Job Responsibilities:

• Design and administer network infrastructure by configuring and maintaining routers, L2/L3 switches, load balancers, voice gateways, and mobility solutions to ensure high availability and seamless communication.
• Design security infrastructure across multiple vendors by implementing L3/L4 firewalls, next-generation firewalls, IPS, IDS, web application firewalls, identity services, and security proxies to protect against cyber threats and ensure data integrity.
• Administer and maintain VoIP infrastructure for various vendors, including Avaya, CUCM, CUC, CUP, contact recorders, media sense, and Imagicle, to ensure efficient and uninterrupted voice communication.
• Ensure compliance with security standards by implementing data zoning, segmentation, cryptography, DoS protection, disaster recovery availability, and strict change management processes to enhance security and regulatory adherence.
• Monitor and analyze security logs by utilizing advanced monitoring tools and promptly taking corrective actions to mitigate risks and prevent potential security breaches.
• Provide third-tier technical support for IT service management by troubleshooting, diagnosing, and resolving complex network and security issues to maintain operational efficiency and minimize downtime.

Required Qualifications:

• Bachelor’s degree in information technology, Computer Science, or any related field
• 5 – 7 years of experience in senior network position
• Proven experience in network infrastructure, security, and communication systems administration
• Professional certifications in networking, IT systems, or network security (e.g., CCNP, CISSP) are an advantage