This role acquires new business, handles client relationships, and ensures the profitability and retention of Allianz Egypt’s employee benefits portfolio. In addition, the role works to achieve new business targets, maintain high renewal rates, and contribute to the development of competitive employee benefits solutions. The role also collaborates with internal teams and clients to ensure customer satisfaction, supports the implementation of tailored benefits solutions, and drives long-term business growth, to enhance Allianz Egypt’s market position and business success.

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This role is responsible for achieving production targets by offering tailored insurance and financial solutions to bank customers. The role focuses on maintaining productive relationships with branch staff and ensuring exceptional customer experience. By acting as a trusted advisor, the role enhances customer satisfaction, supports the bank’s business objectives, and contributes to Allianz’s overall growth strategy. This role plays an essential part in strengthening partnerships with bank branches and expanding the company’s market reach.

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This role monitors the sales performance of assigned bank branches by managing relationships with branch management, coaching the sales team, and ensuring the achievement of business targets. The role evaluates performance, and provides technical support to ensure the sales force meets KPIs. The role also ensures timely communication with other departments, adheres to company policies, and fosters cross-functional collaboration to optimize branch performance and customer satisfaction.

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This role promotes insurance and financial products to existing and potential customers through telephone communication, ensuring high-quality service and building strong customer relationships. They handle leads, schedule appointments, and provide tailored product information to generate new business and achieve sales targets. The role also includes reporting on performance, tracking opportunities, and addressing customer complaints promptly to maintain satisfaction.

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This role supports business expansion by managing client acquisitions, maintaining account renewals, and ensuring service excellence. In addition, the role identifies cross and up-selling opportunities, tracks market trends, and refines operational processes to enhance market positioning. The role also maintains compliance with service standards, strengthens client engagement, and monitors portfolio performance to sustain long-term profitability and market growth.

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